FAQ

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We are unable to provide this information until the end of July. If there are more students in one area, the stops would be designed to have students picked up at a central location and within walking distance from their residence.

In general, the bus start times vary from school to school and are specified in the application package for the specific school.

No, we request that you maintain the plan as posted.

The fees are calculated per rider, therefore we will not be able to provide discount.

Yes, you will receive a full refund if your son/daughter is not accepted in the program and you must inform us as soon as the situation arises.

Withdrawals can be made within 15 days after the application deadline for a refund. There will be an administrative fee of $50. 15 days after the application deadline refunds are only granted on providing a replacement rider.

If you move during the school year, we will attempt to place your son/daughter on an existing route nearest to your new address at the nearest existing stop location provided there is a seat available on that route. Since address changes are accommodated on existing stop locations you may have a longer walk distance. There is no guarantee that you will have transportation from your new address. There is no refund issued if we are unable to provide you transportation for the balance of the year. There is an administration fee of $50 for a change of address request that must be received prior to arrangements being made. You need to fill the Address Change form.

There are no refunds issued. We may allow refund, if you find a replacement for your seat.

Click on the Apply Now, this will take you to the online busing application. Once you have completed and submitted the form, you will receive an email confirming your initial registration.

Once you have submitted the online application you will receive an initial registration e-mail. Please print the attachments with the initial registration e-mail and follow the instructions on the checklist. A seat will only be held on receipt of the completed signed Agreement along with the payment.

You will receive an official confirmation e-mail stating your pick up location and time by July 31st.

You will receive your bus pass by August 20th.

If you attend a school in: Mississauga – Call at (905) 270-0561 Brampton – Call (905) 857-7102 Halton – Call (905) 335-7010 Ext 0 The number can also be found on your bus pass. Tell them which route and stop you are on and they will let you know if the bus is late (buses can be late due to unforeseen issues; ie. bus broke down, heavy traffic).

Bus to School program follows the same bus cancellation policy as the District School Boards. Therefore, if District School Boards cancel busing due to weather or any other conditions, Bus to School buses will also be cancelled. This also applies in the case of having students picked up from school earlier due to weather condition or any reason.

Mississauga Schools: (905) 270-0561 Brampton Schools: (905) 857-7102 Halton Schools (905) 335-7010 Ext 0 For the info on District School Boards please visit their individual sites: Catholic District School Board: http://www.dpcdsb.org Peel District School Board: http://www.peelschools.org/ York Region District School Board: http://www.yrdsb.edu.on.ca Halton District School Board: http://www.hdsb.ca

It is very important that you send us an e-mail notifying us of a change in your e-mail address as we send most of our communication via e-mail.

The parents are responsible for the transportation of their son/daughter if there are activities before or after regular school hours.

Buses do not go into housing complexes.

Yes we accept only full one time payments by Credit or Debit cards and the payments have to be made at our office. We cannot process credit or debit card payments over the phone.

Yes we accept only full one time payments by e-mail transfer. Please contact our office for further details